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Basic Survey background

This survey is modeled after online safety climate surveys originally developed and successfully applied in Naval Aviation. Following successful application of online survey methods for the Navy. Dr. Anthony Ciavarelli, of Human Factors Associates, developed a commercial version of the online safety climate survey referred to as the Organizational Safety Effectiveness Survey (OSES).

OSES has been applied in numerous high-hazard business sectors, for example helicopter off-shore oil and gas transportation companies including Bristow Group and PHI, Air Medical Transport companies, including REACH Air Medical Services, Health Net, PHI, Allegheny Life Flight, Aerospace (Lockheed Martin, NASA-Space Centers and NASA Flight Research Centers), commercial aviation, (Qantas Airways and Qantas Group, Airnorth), healthcare (Totally Kids Specialty Healthcare-ICU), and Electric Utility (Fortis Alberta). Derivatives of the OSES have also have been used in US Hospitals and Medical Centers, and at the Lawrence Livermore National Laboratory.

The Air Medical Transport Services OSES includes "closed" questionnaire "Rating type" items that require you to rate each survey item in terms of your agreement or disagreement with a specific statement, like this:

"Our managers do not hesitate to correct unsafe behavior."

Each item requires you to select the level of agreement which best describes your reaction to the statement, using the following categories:

(1) Strongly disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree.

You are also given the option to check "Not Applicable" or "Don't Know," on the rating items, if a particular question does not apply to you or your organization or to your specific work area or job, or if you do not have enough information to rate the item.

Example of a "closed" questionnaire item:

1.I believe our Center has an effective safety reporting process.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Not Applicable

Don't Know

2.My Supervisor is actively involved in the Center's safety program.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Not Applicable

Don't Know

The OSES also includes "Open - Ended" survey items that allow the Survey Taker to insert comments related to specific areas of safety and mission operations.

Example of an "open" questionnaire item:

1.In your view, what situation or specific hazards or other factors may lead to an accident?

2.In your view, what are the most important safety actions that the company can take to reduce the chances of an accident?

At the end of the survey, you will be asked to enter a minimum amount of personal information such as your job title, years of service, department or work group. This information is used only for analyzing data at very high "aggregate" levels. Personal information is never used to try to identify any particular person. In some cases, when answering these particular personal demographic items, you may be allowed to respond, "Decline to answer", if you believe in any way such information may compromise your identity.

If you would like more detailed information about survey design, click here: More About Survey.


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